.support-shell{min-height:65vh}.support-narrow{max-width:920px}.support-hero{max-width:720px;margin-bottom:2rem}.support-hero h1,.support-heading h1{margin:.35rem 0;font-size:clamp(2.2rem,5vw,4rem);letter-spacing:-.045em}.support-hero p{color:var(--muted);font-size:1.08rem;line-height:1.7}.support-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:1.5rem}.support-form{display:grid;gap:1.25rem;padding:1.5rem}.support-form label{display:grid;gap:.5rem;font-weight:700}.support-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.support-textarea{min-height:180px;resize:vertical}.support-form-actions{display:flex;align-items:center;gap:1rem}.support-honeypot{position:absolute!important;left:-10000px!important}.support-alert{margin:1rem 0;padding:1rem 1.2rem;border:1px solid var(--border);border-radius:12px}.support-alert.error{border-color:#e45b68;color:#ffc0c6;background:rgba(180,30,45,.12)}.support-alert.success{border-color:#39ad70;color:#baf1d0;background:rgba(30,130,75,.12)}.support-ticket-list,.support-thread{display:grid;gap:.8rem}.support-ticket-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.2rem;color:var(--text);text-decoration:none}.support-ticket-row>div{display:grid;gap:.3rem}.support-ticket-row>div:last-child{text-align:right}.support-ticket-row small,.support-ticket-row time{color:var(--muted);font-size:.78rem}.support-status{display:inline-flex;width:max-content;padding:.35rem .65rem;border-radius:999px;background:rgba(95,125,255,.13);color:#aebeff;font-size:.72rem;font-weight:800;text-transform:capitalize}.support-status.closed,.support-status.spam{background:rgba(120,128,140,.14);color:var(--muted)}.support-status.pending_staff{background:rgba(239,170,45,.14);color:#f7ce7d}.support-message{max-width:84%;padding:1.1rem 1.2rem;border:1px solid var(--border);border-radius:16px;background:var(--panel)}.support-message.staff{margin-left:auto;border-color:rgba(96,130,255,.35);background:rgba(75,105,215,.1)}.support-message header{display:flex;justify-content:space-between;gap:1rem}.support-message time{color:var(--muted);font-size:.75rem}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}.support-files{display:flex;flex-wrap:wrap;gap:.5rem}.support-files a{font-size:.8rem}.support-back{display:inline-block;margin-bottom:1.2rem}.support-empty{padding:2rem;text-align:center}@media(max-width:650px){.support-form-grid{grid-template-columns:1fr}.support-heading,.support-ticket-row,.support-form-actions{align-items:stretch;flex-direction:column}.support-ticket-row>div:last-child{text-align:left}.support-message{max-width:100%}}
/* Conversation alignment and dashboard tickets */
.support-message.staff,.support-message.system{margin-left:auto;border-color:rgba(96,130,255,.35);background:rgba(75,105,215,.1)}
.dashboard-ticket{display:grid;gap:1rem;margin-bottom:1.25rem;padding:1.35rem}.dashboard-ticket .support-heading{margin:0}.dashboard-ticket .support-heading h3{margin:.25rem 0}.dashboard-ticket-actions{display:flex;justify-content:flex-end}
.support-image-preview{display:grid;gap:.35rem;max-width:360px;text-decoration:none}.support-image-preview img{display:block;width:100%;max-height:260px;border:1px solid var(--border);border-radius:10px;object-fit:contain;background:#090c12}.support-image-preview span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Ticket detail */
.support-ticket-shell{padding-top:3rem}.support-ticket-page{max-width:1180px}.support-ticket-nav{display:flex;justify-content:space-between;gap:1rem;margin-bottom:1.25rem;font-size:.88rem}.support-ticket-nav a{text-decoration:none}.support-ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:1.5rem;align-items:start}.support-conversation{min-width:0}.support-ticket-header{padding:1.45rem 1.5rem;border:1px solid var(--border);border-radius:16px 16px 0 0;background:var(--panel)}.support-ticket-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:1.25rem}.support-ticket-reference{display:block;margin-bottom:.4rem;color:var(--muted);font-size:.76rem;font-weight:800;letter-spacing:.055em}.support-ticket-header h1{max-width:760px;margin:0;font-size:clamp(1.45rem,3vw,2.25rem);line-height:1.2;letter-spacing:-.025em;overflow-wrap:anywhere}.support-ticket-header>p{margin:.65rem 0 0;color:var(--muted);font-size:.88rem}.support-chat{gap:0;padding:1.75rem 1.5rem;border:1px solid var(--border);border-top:0;background:rgba(13,17,24,.55)}.support-chat-row{display:flex;align-items:flex-end;gap:.65rem;margin-bottom:1.35rem}.support-chat-row:last-child{margin-bottom:0}.support-chat-row.from-support{flex-direction:row-reverse}.support-chat-identity{display:grid;flex:0 0 34px;width:34px;height:34px;place-items:center;border:1px solid var(--border);border-radius:50%;background:var(--panel);color:var(--muted);font-size:.68rem;font-weight:800}.from-support .support-chat-identity{border-color:rgba(93,127,255,.45);background:rgba(69,96,204,.18);color:#b9c6ff}.support-chat-content{display:grid;max-width:min(78%,720px);gap:.35rem}.from-support .support-chat-content{justify-items:end}.support-chat-meta{display:flex;align-items:center;gap:.75rem;padding:0 .2rem;font-size:.76rem}.support-chat-meta time{color:var(--muted);font-size:.7rem}.support-chat .support-message{max-width:none;margin:0;padding:.85rem 1rem;border-radius:14px 14px 14px 4px;box-sizing:border-box}.support-chat .from-support .support-message{border-radius:14px 14px 4px 14px}.support-chat .support-message p{margin:0;font-size:.94rem;line-height:1.55}.support-chat .support-files{margin-top:.8rem}.support-chat .support-image-preview{max-width:min(320px,100%)}.support-composer{display:grid;gap:.85rem;margin-top:1rem;padding:1.15rem 1.25rem;border:1px solid var(--border);border-radius:14px;background:var(--panel)}.support-composer-head h2{margin:0;font-size:1rem}.support-composer-head p{margin:.25rem 0 0;color:var(--muted);font-size:.78rem}.support-composer .support-textarea{min-height:110px;padding:.9rem;line-height:1.5}.support-composer-actions{display:flex;align-items:center;gap:.7rem}.support-composer-actions .btn{margin-left:auto}.support-file-button{display:inline-flex;padding:.55rem .75rem;border:1px solid var(--border);border-radius:9px;color:var(--text);font-size:.78rem;font-weight:750;cursor:pointer;background:rgba(255,255,255,.025)}.support-file-button:hover{border-color:var(--link);color:var(--link)}.support-file-button input{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.support-file-summary{color:var(--muted);font-size:.74rem}.support-ticket-aside{position:sticky;top:88px;display:grid;gap:.9rem}.support-detail-card{padding:1.1rem;border:1px solid var(--border);border-radius:14px;background:var(--panel)}.support-detail-card h2{margin:0 0 .9rem;font-size:.92rem}.support-detail-card dl{display:grid;gap:.8rem;margin:0}.support-detail-card dl>div{display:grid;grid-template-columns:80px 1fr;gap:.6rem;align-items:center}.support-detail-card dt{color:var(--muted);font-size:.72rem}.support-detail-card dd{margin:0;font-size:.78rem;text-align:right;text-transform:capitalize;overflow-wrap:anywhere}.support-detail-card code{font-size:.7rem}.support-help-card p{margin:0;color:var(--muted);font-size:.78rem;line-height:1.55}.support-closed-message{margin-top:1rem}.support-ticket-aside .support-status{margin-left:auto;font-size:.64rem}
@media(max-width:860px){.support-ticket-shell{padding-top:2rem}.support-ticket-layout{grid-template-columns:1fr}.support-ticket-aside{position:static;grid-row:1}.support-detail-card dl{grid-template-columns:repeat(2,minmax(0,1fr))}.support-detail-card dl>div{display:block}.support-detail-card dd{margin-top:.25rem;text-align:left}.support-ticket-aside .support-status{margin-left:0}.support-help-card{display:none}}
@media(max-width:600px){.support-ticket-page{padding-inline:1rem}.support-ticket-header{padding:1.1rem}.support-ticket-title-row{display:grid}.support-chat{padding:1.25rem .8rem}.support-chat-identity{display:none}.support-chat-content{max-width:92%}.support-chat-row.from-support{justify-content:flex-start}.from-support .support-chat-content{justify-items:start}.support-chat .from-support .support-message{border-radius:14px 14px 14px 4px}.support-chat-meta{align-items:flex-start;flex-direction:column;gap:.1rem}.support-composer-actions{align-items:stretch;flex-wrap:wrap}.support-composer-actions .btn{width:100%;margin-left:0}.support-detail-card dl{grid-template-columns:1fr 1fr}.support-ticket-nav{font-size:.78rem}}